Preventative Maintenance
As with many systems regular maintenance is required
to ensure performance and reliability over an extended
period of time. This is very true in the case of a network
server. As such All-Tasks offer an annual ‘Preventative
Maintenance’ program to provide appropriate on-going
support.
On a monthly basis (more frequently if required,) a
senior technician will remotely connect to the server
and perform a range of maintenance functions. By regularly
monitoring and maintaining the server it is possible
to detect a small issues that otherwise unnoticed, could
potentially lead to a systemic failure.
1-Year Server Preventative
Maintenance
Monthly Remote maintenance including:
- Check overall performance of server
- Update Anti-Virus software on
Server // Virus Scan Server
- Storage space check
- Hard Disk Mirroring check
- Hard Disk Integrity check
- Test Tape Backup
- Clean Tape Drive with cleaning
tape
- Update recovery disks
- Check event log for error message
- Checking firewall configuration
and log files and reconfigure as
required
- Advise any additional maintenance
required
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Ultimately many clients are satisfied at the peace of
mind they receive knowing that a senior technician with
many years of experience is actively monitoring and
maintaining their system.
Backing up your System Data
The safety of the company information stored on your
Server(s) and users workstations is clearly of utmost
importance. The unintentional loss of some or all of
your company data will have significant consequences
for any businesses. - This was highlighted when a theft
resulted in the total loss of important information
stored on a number of user’s workstations at one
client’s site.
Although you will already be carrying out daily backups,
it is important to regularly check that your backup
hardware is functioning correctly and that all your
important data is being included in the backup process.
In addition to checking your daily back up reports
to see that backup jobs have been completed successfully,
a full system restore check should be done periodically
as part of a disaster recovery plan. For customers who
are unsure how to go about this, we can organise an
appropriate test if requested.
For those customers who are currently using our preventative
maintenance services we do check that the tape backup
hardware is functioning correctly. This does not prove
that your backup data is functional and that all data
is on the backup media.
It may be a wise strategy to introduce a secondary
backup method for important files. For example a device
as simple as a USB memory key could be effectively used
to backup one user’s critical files. Many devices
and technologies exist to allow us to devise a strategy
that will be appropriate to your business.
Please contact our office to arrange an obligation
free discission on how we can better secure your companies
critical data.
Summary Checklist:
- Backup reports are checked daily & media is rotated.
- Backups are tested by restoring data on a routine
basis (at least once a month).
- Backup media is kept off-site or in a fire-proof safe.
- Identify all important data and confirm that it is
being backed up.
- Server(s) has a RAID configuration and it is checked
regularly.
- The server(s) is connected to a UPS.
- Devise a disaster recovery plan and routinely test.
- Up to date Anti-virus software is running on server(s).
- Secondary backup method is introduced.
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