Managed Services

Managed Services is a set of IT services that include pro-active system monitoring,
asset management and other ad-hoc onsite support and advice offered for a fixed monthly cost.

Key benefits include:
- Maximised system performance across your entire IT network through real-time
pro-active monitoring of your servers and workstations
- Guaranteed priority response times
- AlltasksIT knowing your problems before you do
- Detection and resolution of small issues - before they become bigger
- Fixed monthly cost
- Reduced TCO and Increased ROI
- Regular scheduled contact with sales and technical staff

How Managed Services Makes Things Better

Features

Network Management
- Network optimization
- Remote management
- Back-ups and disaster recovery
- Policy development
- Watching for unusual events
- Application and hardware change
- Bandwidth usage
- Routers & firewall management

Server & Client Management
- Patch management and upgrades
- Monitoring server stability
- Monitoring server performance
- System log monitoring

Security Management
- Virus definition updates & monitoring
- Spam filtering
- Data protection & reliability
- Spyware detection and removal
- Security log monitoring

Asset Management
- Application deployment
- Desktop policy enforcement

Other
- Monthly or weekly reports
- Daily help desk
- DR policies & procedures
- Daily system audit

Managed Services Console

For more information and assistance on Managed Services, please call 9312 7444 and speak to a Sales representative.