• LAN, WAN & wireless networking
• network building & optimising
• data storage
• server virtualisation
• virus, spam & spyware removal
• firewall and internet security
• backup and data recovery
• disaster recovery systems
• proactive & preventative maintenance programs
• hardware & software procurement
• general support
• general software support
Do they have specific business IT expertise? Can they offer prompt/immediate support where required? Does the company stay abreast of new technology? Can they customise a solution for your individual requirements and allow for future growth? Can they reduce your network downtime and increase office productivity? Can they offer a choice of remote help desk support and on-site service? Do they offer fixed price maintenance? Do they provide pro-active service to prevent problems from occurring? Are they using the latest network management software? Can they take care of all your hardware, software, licensing and support requirements? 
