Network & IT Department Optimization
Utilising market leading technology, Kaseya, to monitor our clients networks- we are constantly monitoring & ensuring the maximum performance from these networks. Several features within this software tool allow us to stay one step ahead of issues that the performance of many organisations networks.
These Features include:
Monitoring: Implement proactive, user-defined System Monitoring with instant notification of problems or changes such as low disk space, processor spikes and memory issues.
Remote Access: Live Connect provides a single machine interface to give you full control with minimal end user interruption. Utilize Remote Access and Remote Control that even works behind firewalls and NAT.
Ticketing: Exceed expectations by providing IT support personnel with the Service Desk and Ticketing tools they need to track, respond and resolve issues quickly and efficiently.
Info Center: With Info Center's robust management reporting you have all the information you need to effectively manage and convey the status of the network infrastructure and communicate the value of your services.
Patch Management: Through Kaseya's Patch module, automatically keep servers, workstations and remote computers up-to-date with the latest important security patches and updates.
Desktop Policy Management: Manage the end user experience with Desktop Policy Management. From interface options to hardware config and everything in between.
Desktop Migration: Automate the backup and collection of user settings with Desktop Migration. Redirect them to another machine and have them working with the same settings as before.
Backup: Experience the power of Kaseya's Backup to implement real-time automated disk remote backup, disk imaging, file level remote backup and bare metal restore for Windows servers and workstations.
Security/Antivirus: With the powerful Antivirus functionality you can enhance and extend support for the IT service delivery process by including an essential security protection component.
Service Desk: Provides a comprehensive and flexible web-based helpdesk environment. Think of it as your Hub of Knowledge where your pre defined IT processes flow through a central repository creating a fully automated service desk strategy.
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