What will Managed Services do for your organisation? 

Managed Services is our hassle free IT support program. Our clients on this program receive the following service benefits:

 

Onsite and Remote Support and Help Desk

We can assist your users with any IT challenges. 

Our standard service offering includes, but is not limited to: 

Network Management
• Network optimization
• Remote management
• UPS management
• Back-ups and disaster recovery
• Policy development
• Watching for unusual events
• Application and hardware change
• Bandwidth usage
• Routers and firewall management

Server & Client Management
• Patch management and upgrades
• Monitoring server stability
• Monitoring server performance
• System log monitoring

Security Management
• Virus definition updates & monitoring
• Spam filtering
• Data protection & reliability
• Spyware detection and removal
• Security log monitoring

Asset Management
• Application deployment
• Desktop policy enforcement

Backups
Review daily backup jobs
Test restore
Routine Disaster Recovery Test

Other

• Monthly or weekly reports
• Daily help desk
• DR policies & procedures
• Daily system audits