Key benefits include:
• Maximised system performance across your entire IT network through real-time pro-active monitoring of your servers and workstations
• Guaranteed priority response times
• alltasksIT knowing your problems before you do
• Detection and resolution of small issues - before they become bigger
• Fixed monthly cost
• Reduced TCO and increased ROI
• Regular scheduled contact with sales and technical staff
- Network optimisation
- Remote management
- Back-ups and disaster recovery
- Policy development
- Watching for unusual events
- Application and hardware change
- Bandwidth usage
- Routers & firewall management
Server & Client Management
- Patch management and upgrades
- Monitoring server stability
- Monitoring server performance
- System log monitoring
Security Management
- Virus definition updates & monitoring
- Spam filtering
- Date protection & reliability
- Spyware detection and removal
- Security log monitoring
Asset Management
- Application deployment
- Desktop policy enforcement
Other
- Monthly or weekly reports
- Daily help desk
- DR policies & procedures
- Daily system audit
