What do we do ?

What will Managed Services do for your organisation?

-Increase IT equipment uptime and -longevity

-Increase staff productivity

-Reduce stress

-Reduce costs

-Free you up to get on with business oriented tasks

-Secure your systems and data

-Improve your customer service

What is included in Managed Services?

Managed Services is our hassle free IT support program that covers all facets of supporting IT infrastructure.

Includes Onsite and Remote Support and Help Desk

Network Management

• Network optimization (LAN & WAN)

• UPS management

• Back-ups and disaster recovery

• Policy development

• Application and hardware change

• Bandwidth usage

• Routers and firewall management

Server & PC Management

• Patch management and upgrades

• Monitoring server stability

• Monitoring server performance

• System log monitoring

• Hardware monitoring

Security Management

• Virus definition updates & monitoring

• Spam filtering

• Data protection & reliability

• Spyware detection and removal

• Security log monitoring

Asset Management

• Application deployment

• Desktop policy enforcement

• Software Licensing

Backups Management

• Monitor and review backup jobs

• Routine Disaster Recovery Tests

• Disaster Recovery Planning

• Online Backup

Other

• Monthly or weekly executive summary reports

• Help desk

• DR policies & procedures

• Daily system audits